Barista Training Best Practices
Compiled from SCA resources and industry experience

Onboarding Sequence (recommended 40 hours):

Week 1 (16 hours):
- Shop orientation and culture
- Health and safety fundamentals
- POS system training
- Basic customer service standards
- Observing experienced staff

Week 2 (16 hours):
- Espresso fundamentals
  - Machine operation
  - Grind adjustment
  - Shot timing and extraction
- Milk steaming basics
- Standard drink recipes
- Supervised practice with feedback

Week 3 (8 hours):
- Advanced milk texturing
- Latte art introduction
- Quality standards and waste
- Handling rush periods
- Problem-solving scenarios

Ongoing Development:

Monthly:
- Recipe review and calibration
- New drink training
- Customer service coaching

Quarterly:
- Cupping sessions
- Advanced technique workshops
- Performance feedback

Annually:
- SCA certification opportunities
- External training/competition
- Career development discussion

Training documentation:
- Recipe cards for all drinks
- Equipment operation guides
- Opening/closing checklists
- Troubleshooting flowcharts

Key principles:
- Model the standard you expect
- Provide immediate feedback
- Celebrate progress publicly
- Address issues privately
- Invest in your best performers
